Last Updated: Dec 7, 2025
WebCraft Ninja follows a customer-friendly cancellation and refund policy.
Order Cancellations
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Cancellation requests must be made within 7 days of placing the order.
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Orders already processed for shipping may not be eligible for cancellation.
Non-Cancellable Items
Perishable items such as flowers or food products cannot be cancelled.
Refunds/replacements may be considered if poor quality is proven.
Damaged or Defective Products
If the received product is damaged or defective, please report it within 7 days.
Requests are accepted only after verification by the vendor/merchant.
Product Not as Expected
If the product received does not match what was displayed on the website, report the issue within 7 days.
Our team will review and provide an appropriate resolution.
Manufacturer Warranty
Products with manufacturer warranties should be handled directly with the manufacturer.
Refund Timeline
Once approved, refunds typically take 6–8 days to process.